There is no reason why smart devices would work. Enter your Wi-Fi password if asked, then tap Continue. If the router has Airtime Fairness is turned on, it can also cause problems with smart devices. Yes, they connect directly to Wifi. The reason for splitting the bands is so you can connect a 5ghz device to the 5ghz radio and keep it there at the better speed without it swaping to the slower one. The only thing I want to add is that I have 3 bulbs connected to SmartThings. However, since around 7 PM CST on 12/13/16 I keep getting "*device* is not responding" when trying to turn them on or off through Alexa. Smart bulbs acting up? Arris makes the router, I have tried normal connecting mode and AP mode through the lumiman app, I have other devices connected to the wifi on the 2.4 GHz network but only the bulb wont connect, I have tried resetting the router as well The bulb has connected once but since I removed it, it hasnt connected back Only via hotspot … ; Choose Light as the device type. c) Ensure all of the router's "ports" are open via your router's settings. Although it is not always necessary, you may want to consider having the 2.4 GHz WiFi and the 5.0 GHz WiFi broadcast as two separate WiFi networks. The “bridge” itself is a cloud/server-based solution, called Smart Life. Launch the WiZ app on your mobile device. ; Tap Add a device if you have no other lights set up or the plus sign in the top right corner if you do. Connecting a smart bulb and smart plug to the new ignite wifi I can’t seem to find a way to connect my escape smart bulb and plug to my wifi as is says it needs a 2.4 ghz. Generally made by off brands but substantially cheaper then other home automation options. Then the bulbs slowly started to get less and less consistent. If the device can't see both it will connect and have nothing to switch to I finally got the majority of my smart plugs working, IHome brand. I just upgraded to the Orbi. ; We've already reset the smart light before, so you can tap Start. The app, during setup, wants me to change to a 2.4 network saying I am on a 5. You set up account there, load app on your phone and ready to go. I do have a limit of 99 IP addresses that the DHCP server can lease. erp. You need to open port TCP/UDP 80 and TCP 13000. d) Double-check to make sure your router's firewalls are not blocking the hub Try a manual reset. The bulbs should be plug - connect to WiFi - and work or play. July 15, 2019, 7:27pm #13. It seems the router wants to connect … So I ended up deleting in SmartThings all the TCP bulbs and apps. When I tried to setup the following smart plug, Wsiiroon WiFi Smart Plug, it fails. 6 Likes. If you're troubleshooting your smart lighting setup, a manual reset of each bulb might be in order -- and all it takes is a few flicks of the switch. Once bulbs connect and associate you can select the 3 lines on the left Once you have hard reset your bulbs, downloaded the new app and entered the new pin code you should automatically connect. Discussion about Smart Life / Tuya Smart Home automation apps and devices. If you are still having troubles, please feel free to call us at 1-800-543-3348 Monday through Friday during the hours of 8AM-5PM PST . Such devices as Wi-Fi plugs/sockets, switches, light-bulbs etc that do not require a hub that work with Smart Life/Tuya. With the tuyapi wrapper/mqtt bridge you can control them locally, after finding the ID and Key like I described in the original post. 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